Question 1

What is FirstLabs PH?

Accepted Answer

FirstLabs PH is a premium sourcing and distribution brand. We carefully source peptides from trusted manufacturing partners and provide professional packaging and verified customer support.

Question 2

Are products intended for human consumption?

Accepted Answer

No. All products are sold for laboratory reference and collection purposes only and are not intended for human consumption.

Question 3

What payment methods do you accept?

Accepted Answer

We accept credit/debit cards (via Stripe) and Crypto (USDT).

Question 4

How long does shipping take?

Accepted Answer

Orders are typically dispatched within 1–2 business days after payment verification. Domestic delivery in the Philippines usually arrives within 2–5 business days.

Question 5

Is my order packaged discreetly?

Accepted Answer

Yes. Every order ships in plain, unmarked packaging with no external branding.

Question 6

How do I confirm my payment?

Accepted Answer

After placing your order, upload a screenshot of your payment and enter the transaction ID. Our team will verify and confirm by email.

Question 7

Do you offer refunds?

Accepted Answer

Due to the nature of our products, all sales are final once dispatched. Damaged or lost shipments are reviewed case by case.

Frequently Asked Questions